Sectores

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Call Centers

Call Center Companies manage large volumes of customer data and operate under specialized work structures, requiring strong regulatory compliance. At Novis Estudio Legal, we provide advice on data protection, labor regulations, contracting and regulatory compliance, ensuring that operations are carried out efficiently and in compliance with current legislation.

We provide advice on:

  • Data protection and privacy regulations.
  • Outsourcing and subcontracting contracts.
  • Compliance with labor regulations.
  • Defense in customer claims for poor customer service.
  • Labor proceedings.

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